Is There Any Reward System?
Yes, we have a reward system, that lets you change points into money. For more information check the reward system page.
How Long It Takes To Get My Package?
Estimated delivery time is 4-7 working days, however, during Bank Holidays or Christmas period, it may take a bit longer to deliver, so please be kind and wait a few more days to receive your delivery. If you still having trouble with the delivery please do not hesitate to contact us
What Shipping Methods Are Available?
We offer two shipping methods
- Standard Free Delivery (Estimated delivery time 4-7 working days)
- 2-Day Delivery (Coming Soon!)
- Express Delivery €9.99 (Coming Soon!)
How Can I Check My Shipping Details
You can change your order shipping info by logging into My Account
Unfortunately, if your order has been shipped already, you can’t change any order details anymore. Usually, it takes to ship our orders up to 2 – 24 hours. So, if you need to change any details, don’t wait and take action.
How Do I Track My Order?
You can track your order by clicking here.
- Enter order ID which you get in your email and press Track button
- Log in into My Account and select orders. Inside orders, you can check your order status.
How Do I Place An Order?
- Choose an item that you are looking to buy.
- Then press Buy Now button or Add to Cart.
- Proceed to checkout.
- Enter your e-mail (make sure you enter a valid e-mail address because you will get an email with order tracking number, order number, and invoice for the purchase.
- Address where you want to receive your order.
- Enter your Credit or Debit card details and click place order.
Once you’ve placed your order, you’ll receive a confirmation email shortly.
Do I Need an Account to Place An Order?
No, you won’t need to register with us, but for the best shopping experience, we suggest you register with us, to receive the latest discounts and coupons. However, if you decided not to register with us, but place the order, you are automatically subscribed to our newsletter. You can always unsubscribe to our newsletter at the bottom of the email.
You are eligible for 28 Days return after we’ve received your payment. All our returns are FREE. If you want to return an item, you can arrange one of our couriers. For more info, check our returns page.
Have Any Other Queries?
Still, have other queries? Press here to contact us.